General information
Privacy is very important to us. We protect and respect your privacy. This privacy policy explains what data we collect from you and what we do with this data and why we collect data.
We want to provide the best experience to you. Hence, we would love to hear from you and welcome any feedback about ZOA EXCHANGE and this privacy policy. You can reach us at or get in touch with Bernhard Obenhuber, who is in charge of privacy related matters. His contact details are:
Bernhard Obenhuber
eMail
Mobile phone +41 76 22 18 488
Postal address Giesshübelstrasse 62e
8045 Zurich
Switzerland
ZOA EXCHANGE is a product of SWISS FIN LAB GmbH. SWISS FIN LAB GmbH is the data controller and data processor and is incorporated as a limited liability corporation in Zurich, Switzerland.
What data we collect
We collect personal and non-personal data. Personal data will include your email-address.
Upon accessing ZOA EXCHANGE, your browser transmits certain data. This information is saved in log files and includes: used operating system, information about your web browser, referrer-URL (URL of your previously visited web page), hostname/IP-address and date and time of your access.
How we collect data
We collect data in two ways:
- Personal data is collected when you provide your email-address through the contact form on this page.
- We use cookies and Google Analytics to collect non-personal data. Cookies are small files placed on your computer, and these help us to improve the user experience. You have the option to disable cookies by changing your browser settings.
Where we store your data
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. We store data on a server that is located in Frankfurt am Main, Germany.
What we do with your data
We do not, and will not, sell, rent or publish your data or share your data to any third party for other uses than outlined below and without your prior consent.
- We store and use your personal data for responding to your contact request and any related communication.
- We analyze usage of this page in order to improve our services. This includes information about how users found this page (i.e. referral information) or how long users stay on this page and related sup-pages.
Third party services
We use third party services for providing a better user experience and for improving our service. In the process of doing so, the service provider has access to personal data. However, third parties do not have the right to use the personal data for their own use.
Campaign Monitor
We use Campaign Monitor for sending newsletters and updates about ZOA EXCHANGE. Using Campaign Monitor requires that we upload your contact details such as email-address to the server of Campaign Monitor. You can always unsubscribe by clicking the link in the newsletter or by contacting us. Learn more about the Campaign Monitor Privacy Policy.
Postmark
We use Postmark for sending emails when you use the ZOA EXCHANGE application in cases such as account activation or resetting your password. Learn more about the Postmark Privacy Policy.
Your rights
You have the right to access and correct, amend or delete your personal information held by SWISS FIN LAB GmbH. Please contact us to exercise your rights.
Changes to this policy
This is version 1.0 of the ZOA EXCHANGE privacy statement and became effective on January 1, 2018. We may update the privacy policy from time to time. The most current version will be published here. We will inform registered users about changes to the privacy policy via email.